Hyster enjoys a different relationship with our customers. We attempt to produce total client satisfaction created through world class manufacturing. Our objective is to anticipate the needs of all our customers as well as deal with them with lift trucks that provide the performance, the dependability and the value which they really require.
Hyster completely believes in starting with the customer. The company conducts annual focus groups and offers on-going voice of customer research that is conducted both on line as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools like for example dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to guarantee the lowest cost of ownership and total dependability all of Hyster's machines are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, each and every time.
Total Quality Each Time
To initiate excellence from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for instance quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold all workers accountable for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster offers a range of excellent features as standard with our products. By remaining devoted to our focus on both safety and quality, and by being innovative from start to finish, we deliver several of the best material handling machines on the market. These are just a few of the reasons why Hyster has become a leader within the business.